1. Who We Are

Joy Radiators Limited ("JR Limited", "we", "us", or "our") is a Lagos-based oil and gas company. This Privacy Policy explains how we collect, use, and protect information you provide when you interact with our website or contact us for business purposes. Our website address is www.joyradiatorslimited.com.

2. Information We Collect

We collect information you voluntarily provide to us through our contact form, quote request form, or by contacting us directly. This may include:

• Your full name
• Your email address
• Your phone number
• Your company or vessel name
• Details of the service or product you are enquiring about
• Any other information you choose to include in your message

We do not collect any sensitive personal data and we do not collect payment information through our website.

3. How We Use Your Information

We use the information you provide solely for the following purposes:

• To respond to your enquiry or quote request
• To discuss and fulfil supply arrangements with you
• To send you information relevant to your request
• To maintain records of business communications

We do not use your information for unsolicited marketing, and we do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. How We Store Your Information

Enquiries submitted through our website are delivered to our internal email inbox and handled by our operations team. We retain business communications for as long as is necessary to fulfil the relevant business purpose or as required for legal and accounting obligations.

We take reasonable technical precautions to protect your data from unauthorised access, though no method of transmission over the internet is completely secure.

5. Cookies

Our website may use basic cookies for functionality purposes, such as remembering your preferences during a browsing session. We do not use advertising or tracking cookies. You can disable cookies through your browser settings, though this may affect your experience on the site.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

7. Your Rights

You have the right to request access to the personal information we hold about you, request correction of inaccurate information, or request that we delete your information where there is no legitimate business reason for us to retain it. To exercise any of these rights, please contact us at contact@jrflimited.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

• Email: contact@joyradiatorsflimited.com
• Phone: +234 703 326 6255
• Address: Lagos, Nigeria

Is a Privacy Policy needed? Yes — even for a B2B website. Any time you collect names, emails, or phone numbers through a web form, you are legally required under Nigerian data protection law (NDPR) and general best practice to inform visitors how their data is handled. It also builds trust with corporate and institutional clients who review supplier credentials before onboarding.